CANCELLATION POLICY

RESCHEDULING AND CANCELLATION: For all you lovely Eyecons, your appointment time means a great deal to us and we aim to provide high quality services in a timely manner. At The Eyeconic Lash we ask that you please provide a 48hr cancellation notice, if you need to cancel your appointment.  You may do so by calling or by going to our online scheduler and cancelling your appointment.  If you are unable to cancel your appointment 48hrs before or if you no show your appointment you will be charged full price for your service. If you call in to reschedule the same day as your appointment or within the 48 hrs you will only be charged 50% for your rescheduled appointment. When scheduling an appointment online or over the phone you are asked to provide a card to reserve your appointment as well as a $20 deposit, for any service over $50, which is non refundable. We will not be able to schedule an appointment if a credit card & deposit is not provided. Thank you in advance for your understanding and we look forward to serving you. REFUNDS : We do not offer refunds for any services at The Eyeconic Lash. If you are unhappy with any services received please let us know within 24HRS to 48HRS of your service and we will happily fix or resolve any issues that arise. POLICIES: If you are late 15 min late to your appointment you may be asked to reschedule and charged a reschedule fee if time is not available. Credits can not be transferred to family members. After Hours Services If you request a service before or after hours and it is approved by the owner an additional $25 will be added to the service.